This week NMHC presented the C.A.R.E. Award to Jen Elias, a member of the ER/ICU Nursing team. Jen has worked at NMHC for 8 years.
Jen was nominated by her peers for her ability to lead by example. She adapts to change in a positive manner and assists others to do the same. Jen always goes above and beyond for her patients and families. She makes their comfort one of her priorities. Jen was an integral part of the recent computer transition at NMHC.
Customer Service is important to Northern Montana Health Care. “Being the healthcare provider of choice” is part of their mission statement. Taking the time to recognize excellence in their employees is one of the ways they try to achieve this goal.
The “C.A.R.E.” Award was started as part of their Customer Service Group, “The High Five Club”. C.A.R.E. stands for Compassionately Achieving Remarkable Excellence. The purpose of this bi-monthly recognition award is to acknowledge employees who have served at NMHC in an exceptional manner by exemplifying outstanding service through his or her work, and consistently exhibiting a positive and supportive attitude. Employees at NMHC nominate their fellow employees for this award.
Jen was presented with a special logoed jacket as part of a surprise announcement from the High Five Club at NMHC on Thursday. Photos from the event can be found on the Northern Montana Hospital page on Facebook. Nominations are now being sought for the next recipient.