Jessica was nominated for the honor by one of her co-workers. This co-worker had also had the opportunity to be a patient of Jessica’s at the Family Medical Center. “Jessica has seen several of my family members recently,” stated the nominator. “She was especially caring with my child who was feeling very ill with what turned out to be the flu. She makes the child feel at ease while reassuring the parent also.”
Customer Service is important to Northern Montana Health Care. “Being the healthcare provider of choice” is part of their mission statement. Taking the time to recognize excellence in their employees is one of the ways they try to achieve this goal.
The “C.A.R.E.” Award was started as part of their Customer Service Group, “The High Five Club”. C.A.R.E. stands for Compassionately Achieving Remarkable Excellence. The purpose of this bi-monthly recognition award is to acknowledge employees who have served at NMHC in an exceptional manner by exemplifying outstanding service through his or her work, and consistently exhibiting a positive and supportive attitude. Employees at NMHC nominate their fellow employees for this award.
Jessica was presented with a special logoed jacket as part of a surprise announcement from the High Five Club at NMHC on Wednesday. Nominations are now being sought for the next recipient.