This week NMHC presented the C.A.R.E. Award to Thora Beck, a member of the Information Systems Team at Northern Montana Hospital. Thora is a key member of that department, most recently spearheading their Patient Portal enrollment process.
The “C.A.R.E.” Award was started as part of NMHC’s Customer Service Group, “The High Five Club”. C.A.R.E. stands for Compassionately Achieving Remarkable Excellence. The purpose of this bi-monthly recognition award is to acknowledge employees who have served at NMHC in an exceptional manner by exemplifying outstanding service through his or her work, and consistently exhibiting a positive and supportive attitude. Employees at NMHC nominate their fellow employees for this award.
Customer Service is important to Northern Montana Health Care. “Being the healthcare provider of choice” is part of their mission statement. Taking the time to recognize excellence in their employees is one of the ways they try to achieve this goal.
Thora was nominate for this honor by several of her co-workers. She was lauded for being a team player as well as recognized for her willingness to step up and help with community events as well. “Thora loves her community”, mentioned one of the nominators.
Thora was presented with a special logoed jacket as part of a surprise announcement from the High Five Club at NMHC on Monday. Nominations are now being sought for the next recipient.