HOW THE PATIENT PORTAL WORKS FOR YOU

Available at Your Convenience

We understand that your time is valuable. The Portal makes time-consuming tasks simple…a few clicks and you’re done!

  • Access complete health information online, versus over the phone or in person
  • Request appointments
  • Pay your bills online

You Choose When and Where

Access to the Portal is on your schedule, whether at home or on the go.

  • Easily access your portal from a mobile device. Simply download the MyHealth App from the Apple and Google Play stores and log in using your portal credentials.
  • Visit the Patient Portal link on Northern Montana Health Care’s website.

Keep the Most Important People in the Loop

You can connect with your providers and keep your family informed at the same time.

  • Exchange messages with your provider between visits.
  • Give authorized family members access to your health information.

ALL YOUR INFORMATION IN ONE PLACE

The Patient Portal is an online tool that goes a step beyond simply displaying information by helping you manage your healthcare easily and securely. You can access:

Health Information

  • Lab Results
  • Radiology Reports
  • Visit History
  • Discharge Instructions
  • Health Summary

Allergies and Medications

  • Allergies and Conditions
  • Immunizations
  • Medications with Instructions

Appointments

  • Appointment Requests
  • Upcoming Visits

Billing

  • Online Bill Pay
  • Outstanding Balances

FREQUENTLY ASKED QUESTIONS

Where Does My Health Information in the Portal Come From?

All of the information in the Portal comes from your Northern Montana Health Care Electronic Health Record. This ensures that you have access to the most accurate, up-to-date information possible.

Can My Family Access My Portal?

Yes, you can give family members, such as parents or healthcare proxies, access to your Portal. This needs to be done within your healthcare facility and requires consent from you and your family member(s).

Is My Information Safe?

Yes. Portal passwords are encrypted and URLs are rewritten so they cannot be copied and pasted. You and authorized family members are the only ones who can access your Portal. Also, a timeout feature protects your information if you leave the Portal page open.

Can I Access My Child’s Information?

In support of 2021 MT Code Annotated Chapter 1, Title 41-1-401 to 41-1-403, Northern Montana Health Care does not provide electronic access to healthcare information for minors (patients age 13-17). Electronic access via the Patient Portal ends automatically on a patient's 13th birthday. You can continue to obtain your child’s healthcare information by visiting the Health Information Management Department at Northern Montana Health Care.